**90691BR**
**Title:**

Store Operations Learning & Customer Experience Specialist

**Location/Division:**

IL-Chicago

**Job Summary:**

The Store Operations team is responsible for supporting the retail stores by evaluating processes and tools, developing strategies to enhance store performance, acting as subject matter experts and serving as a representative of the stores in the home office. The Store Operations Learning & Customer Experience Specialist creates training content, directives, and communications to the field on behalf of the Store Operations team in support of these objectives. These communications are timely, clear, concise, relevant, and maintain a consistent voice. This role also assists in creating training materials and tools supporting brand goals, customer experience and store team development communication for Paper Source.

This is a full-time job based out of our Chicago Wicker Park office.

An employ...