Responsible for achieving customer satisfaction, sales and profit target for the store
Provide efficient and effective management of operations team in merchandising, operating disciplines and outlining business strategies
Responsible for the strict compliance of all established Standard Operating Procedures (SOP) and personnel policies by all divisions by conducting routine supervision and follow through
Formalize strategy and establish business plan to optimize sales, margin, profits and manage shrinkage
Involve in the analysis and forecast of market trend to assist store to stay ahead of competition
Ensure all merchandising, corporate strategies and directives are implemented and executed with excellence to achieve operating effectiveness
Ensure each department manage their inventory level and stock holding days without affecting product availability at selling floor to optimize sales