Job Description:

The Store Manager is responsible for overseeing the overall operations, performance, and profitability of the outlet. This includes sales management, staff supervision, customer service excellence, inventory control, financial accountability, compliance, and business development to ensure the store achieves its targets and maintains brand standards.

Key Responsibilities

1. Sales & Business Performance

• Achieve and exceed monthly and annual sales targets
• Monitor daily sales performance and KPIs
• Develop sales strategies and promotional plans
• Upsell and cross-sell products/services
• Analyze sales reports and market trends
• Drive customer retention and loyalty programs

2. Operations Management

• Oversee daily store operations
• Ensure smooth workflow and service delivery
• Maintain store cleanliness and visual mercha...