Position Overview
Job Purpose:
The Store Manager will serve customers by assisting in diagnosing, troubleshooting and repairing devices while ensuring customer satisfaction. This position will oversee and direct all store staff while ensuring operations are profitable. This includes any assigned stores.
Duties and Responsibilities:
- Meets or exceeds monthly sales/profit goals.
- Fulfills operational requirements by effectively managing employee hours, workflow and reviewing work results.
- Responsible for buybacks.
- Schedule and approve store and mobile technicians.
- Maintains talented staff by properly training and consistently coaching employees.
- Achieves financial objectives by controlling expenditures; analyzing variances and metrics and initiating corrective actions.
- Preserves success by coordinating and enforcing operational and personnel policies/procedures.
- Buil...