Minimum Requirements

• Grade 12 (Matric Certificate).
• 23 years' retail management or leadership experience.
• Proven leadership and team management skills.
• Strong sales and customer service orientation.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced retail environment.
• Strong planning, organisational, and problem‑solving abilities.

Key Responsibilities

• Deliver exceptional customer service and ensure high levels of customer satisfaction.
• Lead, motivate, coach, and develop store employees to achieve business objectives.
• Drive sales performance and achieve monthly sales targets.
• Develop and implement initiatives to attract new customers and increase store footfall.
• Recruit, train, and onboard new employees.
• Effectively manage customer queries, complaints, and concerns.
• Maintain high stan...