Position Overview
The Store Manager leads the store team to deliver a meaningful, memorable, and seamless client experience. Acting as a coach, strategist, and entrepreneur, the Store Manager embodies a client‑centric philosophy, effectively managing both front‑ and back‑of‑house activities to foster team engagement and drive business success.
Job responsibilities
- Lead by Example : Act as a Brand Ambassador, inspiring trust, commitment, and client‑centric excellence, and lead by example.
- Drive team motivation and engagement through effective communication, sharing the strategy and vision of the brand, encouraging innovation and collecting best practices; act as an agent of change.
- Achieve and exceed sales objectives & targets : Lead the store to achieve and exceed sales objectives and meet store/business KPIs (quantitative & qualitative), hold daily briefs to align the team and spend significant time on the shop floor.
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