What you’ll do:

• Lead the delivery of the full retail plan across the store driving commercial, operational, 

visual and people performance to deliver against the P&L.

• Set the strategy and direction for the store, making sure every colleague knows their part 

to play and is held to account for delivering it.

• Own the change agenda landing transformation initiatives with clarity, urgency and 

pace.

• Build a high-performance culture by coaching managers, growing talent, and creating a 

store people want to join and stay in.

• Use data and insight to unlock opportunity, making fast, confident decisions that drive 

profit, improve service, and boost efficiency.

• Drive digital adoption and omnichannel capability – helping teams sell across all 

platforms and channels.

• Be the voice of your store – representing your people, saying it as it is and owning the 

follow-through on what needs to im...