Provide staff with formal and informal feedback on their performance and ongoing coaching. Monitor achievements of individual and store goals.
Set yearly goals for store and associates.
Actively assist in the career development of the staff by providing them with callings to learn new skills, attend seminars, take FAM's and learn about other opportunities within the organization.
Ensure all travel staff are up to date on product, industry and supplier information.
Prepare annual budget and recommendations.
Monitor all expense and revenues of various product lines.
Review financial statements against month end figures.
Deal with customer problems in empathetic manner.
Who you are:
As the successful candidate you will have a Post-Secondary education and a minimum...