Key Responsibilities
Take direct responsibility for the profitability of the store by ensuring the set targets are met
Ensure staff are taught correct sales procedure and have a good knowledge of the product
Maintain a high level of customer service
Assist customers and provide information
Ensure complaints from customers are resolved quickly
Inform staff of new lines and any changes to the prices
Manage staff rosters
Coordinate and conduct stock take
Keep and analyse records of sales figures and financial transactions, inclusive of filing.
Implement and oversee security procedures
Manage staff when necessary
Qualification and Experience
Matric
4 - 5 years’ experience in Furniture Retail environment, 3 of which in a must be in Managerial/Supervisory role
Industrial Relations experience
Planning, organisational and time management ability
Skills
Good communication skills
Good knowledge of Sales Techniques
Good Leadership skills...