You will be accountable for sustaining the brand image, achieving sales and KPIs goals, managing the store team, recruiting, retaining and developing clients, and guarantees compliance with all processes and guidelines set by the brand in order to bring the store to its full potential.
How you will contribute
Manage a retail sales team while overseeing daily store operations including sales targets, KPIs, housekeeping, staff training, inventory management, complaints handling, etc.
Lead and motivate retail sales team to provide excellent customer service and achieve sales targets
Ensure operational effectiveness and efficiency in accordance with Balenciaga’s standards and requirements
Attract, develop and retain talent by creating a positive work environment and a feedback culture