Position Overview
The Stock Manager is responsible for managing back‑of‑house and shop‑floor operations, including deliveries, transfers, Farfetch and stockroom organization, ensuring all stock management HOK procedures are followed. The supervisor also has the responsibility of providing a safe working and shopping environment.
Key accountabilities
- Stock Management
- Ensure all deliveries, transfers and returns are processed and managed on the POS system
- Inform the Store Manager of any delivery/stock discrepancies and follow up with Retail support
- Ensuring Farfetch orders are processed daily and KPI targets are achieved
- Filing paperwork correctly and as per the House of Karl procedures
- Prioritize deliveries based on style/product group turnover, peak trading times, promotions
- Manage stock team, ensure efficient communication and training
- Process defective items and customer returns
- Give f...