Description
At eero, we build world-class products that delight customers—and behind every great product is a team dedicated to supporting the people who use them. Our customer support, field technicians, and technical sales teams across EMEA rely on exceptional training to deliver great experiences.
As a Sr. Technical Trainer in the eero CS team, you will own the end-to-end learning experience for every audience eero supports in the EMEA region. You'll design and deliver training that empowers teams to resolve customer issues faster, drive product adoption, and elevate the support experience. The ideal candidate is obsessed with the customer experience, forward-thinking with creativity, and passionate about building scalable training programs that measurably improve performance.

Key job responsibilities
As a Sr. Technical Trainer in the eero Customer Support (CS) team, you will design, develop, and deliver training across multiple modalities—virtual, in-person, and s...