As a Sr. Technical Program Manager , you will serve as a designated operational delivery manager for our enterprise customers utilising our Unified Operations
(UOps) services, AWS's highest-tier support experience for customers with business-critical
workloads. You will be responsible for building Unified Operations enablement plans in
conjunction with the Technical Account Manager (TAM), orchestrating Unified Operations resources, and managing the delivery of UOps to our
customers. This role requires a strategic thinker with strong leadership skills.

Key job responsibilities
Key Responsibilities
* Act as the single-threaded leader for UOps delivery for onboarding workloads with stringent uptime requirements, making high-judgment technical decisions that directly impact business continuity and operational resilience
* Communicate directly with customer leadership regarding progress, blockers, and operational integrity
* Partner with Account TAMs...