The role of the **Sr. Support Engineer, SAP FI/CO**is to provide exceptional remote-based support for mission-critical SAP applications as part of our global customer support team. The position has the responsibility for researching, troubleshooting, and supporting of multiple SAP modules for our global clients. The role of the Functional Support Engineer **SAP** FICO requires expertise and skills to diagnose serious issues; then develop, test, package and deliver fixes for such issues in complex, integrated and highly configured environments. * Solve complex customer issues using methodical troubleshooting based on expert knowledge of SAP applications functionality and technology.* Work closely with customers on a daily basis to understand their needs, support business change and deliver consistently high-quality customer experience.* Provide remote-based functional support & training for your specialist SAP modules.* Support client customizations, sharing implementation and best pr...