Meet the team

Dexcom’s Global Business Service (GBS) Operations team is expanding and seeking a technically strong Process Engineer-focused Reliability Lead who can bridge engineering discipline with service and operational analytics. Operating within a data-driven technical support environment—not a manufacturing floor—you will help shape how Dexcom monitors reliability, stability, and performance across global operations. This role supports the company’s Design for Reliability – Zero Surprises in Operations (DFR-ZSO) by leveraging customer, product, and process data to identify systemic reliability issues, monitor performance stability, and drive continuous improvement.

Where you come in

• You analyze customer support and field performance data to identify reliability trends, failure modes, and improvement opportunities.
• You collaborate with other teams to develop and maintain dashboards and metrics that provide visibility into product relia...