Overview

JobTitle: Sr ServiceNow Implementation ConsultantLocation: Remote - Canada

Working Hours: Central Time ZoneType: Independent Contract (Contractor / Non-Employee)StartDate: ASAP

Pay Rate: $75-$105/hr CAD

We are seeking a Senior ServiceNow Technical Consultant to lead a complex ITSM modernization engagement for a credit union client. This role requires deep ServiceNow expertise, strong client-facing skills, and the ability to design and implement scalable ITSM solutions while aligning with OOTB best practices and business requirements.

Responsibilities

Solution Design & Architecture

• Design Service Mapping architecture for 20+ Tier 1 applications, including SLA dashboards and service status reporting
• Define Change Management reversion strategy to restore OOTB functionality while preserving critical customizations
• Lead Employee Center ...