Flexible Work, Better Balance
Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We’re a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future.
Summary of the role:
The Sr. ServiceNow Analyst leads a team and help general support tasks such as working Incident, request, problem, change and defects. Help manage CMDB accuracy, reliable auditing, and record keeping. Respond to production problems, recommend, and implement immediate resolution efforts across ServiceNow technology areas.
About the role:
*Agile Development: Take ownership of complex user stories, delivering high-quality solutions and configurations that follow ServiceNow best practices.
*Operational Excellence: Exceed defined Service level agreements for the ITSM suite, ensuring rapid resolution...