Job Title: Senior Service Designer (Fixed Term Contract)

Location: Hybrid Working (Minimum 1 day in office at Welwyn Garden City)
Contract Length: 6 Months
Daily Rate: £550 - £750 per day Inside IR35

Are you passionate about shaping exceptional service experiences in the retail industry? Our client, a leading player in the supermarket sector, is seeking a talented Senior Service Designer to join their innovative team! This is an exciting opportunity to make a significant impact on services that affect millions of customers, colleagues, and partners every day.

### What You'll Do:

Lead Strategic Initiatives: Collaborate with cross-functional teams to identify opportunities for enhancing service quality across various product areas.
Facilitate Workshops: Design and run workshops to map current and future state services, ensuring all voices are heard and critical decisions are made based on solid evidence.
User Experience Mapping: Create comprehensiv...