The Sales Operations Excellence Lead will serve as a strategic driver of operational transformation within NAMER Sales Operations, with a primary focus on reducing operational burden for Field Sales Operations (FSO) colleagues through intelligent automation, centralized processes, and innovative tooling solutions. This role will identify high-impact opportunities, work with central teams to enable design and implementation of scalable solutions, and lead thoughtful change management initiatives that enhance the seller and operations experience while freeing up capacity for strategic, revenue-driving activities.

The ideal candidate will combine analytical rigor with customer-obsessed thinking, translating complex operational pain points into streamlined workflows that deliver measurable time savings and improved business outcomes. This role requires a systems thinker who can navigate ambiguity, build consensus across stakeholders, and drive adoption of new tools and processes ...