Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila) Sr. Quality Coordinator, QMO

Summary:

Coordinate the Quality Measurement reviews of one or more monitoring functions or an assigned area within the Quality Monitoring department. Support internal and external customers by developing solutions to improve quality results and operational effectiveness.

Work Setup: Hybrid. Candidates must be amenable to a night shift schedule.

General Responsibilities:

• Manage a quality monitoring sample within the required timeline and communicate results to management
• Initiate and conduct research for varied quality related issues
• Recommend improvements to quality processes, policies and procedures
• Develop action plans to improve service to internal and external customers and make recommendations to reduce operating costs and increase efficiency
• Facilitate qual...