**Job Summary:**

Under limited supervision, uses extensive knowledge and skills obtained through education and experience to identify, analyze and document complex business requirements and processes using specific extensive input from industry and/or business unit. Demonstrates subject matter expertise, the ability to integrate domain knowledge into project work, and an understanding of financial services standards and practices. Serves as the primary point of contact on the most complex or escalated issues. May provide direction and guidance to team members. Applies specialized business knowledge and skills to produce significant deliverables. Coordinates projects across multiple departments and business units that have enterprise impact.

**Essential Duties and Responsibilities:**

• Collects and analyzes information, interviews subject matter experts (SMEs), observes operations, and uses knowledge of business systems and processes to develop solutions to sp...