Position Overview
Job Location: Bentonville, AR * Summary:* * * As the Global Customers CPFR Center of Excellence, this role leads supply chain and capability advancement across Hersheyβs priority global customers. This role provides functional leadership to in-country supply chain teams to align execution with global customer strategies, while driving standardized ways of working, process consistency, and adoption of best practices across international markets. This position is responsible for leading global customer supply chain strategy and execution, ensuring alignment to service, inventory, and growth objectives. The role partners directly with global customers and cross-functional stakeholders to strengthen relationships, improve service performance, reduce cost to serve, and position Hershey as a preferred supply chain partner. This role will define, monitor, and improve key customer supply chain KPIs (case fill rate, OTIF, in-stock, days on hand), proactively identifying gaps, driving corre...