PURPOSE AND SCOPE:

Utilizing applied knowledge, the Sr. Patient Account Representative – Collections provides high-level administrative support to the collections operations within the assigned function(s). The Sr. Patient Account Representative – Collections ensures the timely receipt of claim payments and minimizes bad debt accrual through ongoing database maintenance. In this capacity, the Sr. Patient Account Rep - Collections provides outstanding customer service to customers and vendors through effective and timely communication.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

+ Under limited supervision, identify and resolve complex claims and discrepancies.
+ Generate and analyze diverse reports and work lists in the identification and resolution of complex patient account issue.
+ Review and resolve outstanding payments from past due accounts.
+ Ensure timely receipt of claim payments; processing payments accordingly and reconciling all necessary da...