Responsibilities
·       Develop and deliver advanced data reporting and analytics solutions to support operational decision-making.
·       Design and optimize Power BI solutions, including DAX measures, Power Query transformations, and data modeling for performance and scalability.
·       Write and maintain complex SQL Server queries, stored procedures, and functions, ensuring performance tuning and best practices.
·       Build Python-based data pipelines, scripts, and API integrations for automation and advanced analytics.
·       Work with Generative AI tools and architectures, including Large Language Models (LLMs), Prompt Engineering, Retrieval-Augmented Generation (RAG) applications, and platforms such as Google Gemini and OpenAI.
·       Leverage ServiceNow for reporting and analysis of ticketing data, providing operational insights and improvement opportunities.
·       Utilize Microsoft Copilot and other AI assi...