Position Overview
Senior Network Engineer | Hybrid in NYC
- Proper planning of upgrades and changes; perform code upgrades
- Update documentation, procedures, diagrams, circuit IDs, etc.
- Liaise with Network Services team and end-users on day-to-day issues
- React to Network Monitoring platform alerts – identify, diagnose, and resolve network-related service problems
- Coordinate with vendors (e.g., down circuit, equipment replacement)
- Produce support and operational documentation
- Develop deployment, testing, and rollback plans
- Author How-To's
- Work with ServiceNow tickets and ensure closure as per SLA
- Strive for continuing education in the fields of networking and unified communications
Required:
- Background in internetwork, LAN, and WAN, with a recent focus on Arist...