Position Overview
Description
Amazon.com, Inc. (NASDAQ:AMZN), a Fortune 500 company based in Seattle, opened on the World Wide Web in July 1995 and today offers Earth's Biggest Selection. Amazon.com, Inc. seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices.
Amazon's Retail Business Services (RBS) team is looking for a Manager-Program Management to own and drive the Fix-Purchase program.
StoreWalks FIX is part of the StoreWalks organization, which focuses on eliminating customer experience defects across the shopping journey. The StoreWalks FIND organization, our sister team, identifies defects using AI-driven detection systems at scale. FIX owns the next stepβdriving resolution and prevention.
We focus on defects that appear even before customers begin their shopping journey on Amazon.com. For example, when a viral trend emerges, we en...