Description
At AWS, Security has always been “job zero”—security is not just the top priority, it comes before everything else. At the same time, full-stack observability is critical for customers running modern applications at scale: the insights delivered by AWS’s observability solutions help teams detect, investigate, and remediate problems faster, and—coupled with AI and ML—proactively predict and prevent them. These two disciplines are converging. Security observability, threat detection through telemetry, and AI-driven operations all require unified visibility across metrics, traces, logs, and security signals. In the era of GenAI, customers need solutions that bridge both domains to enable secure innovation, protect sensitive data, achieve operational excellence, and maintain compliance with evolving global regulations.

The Senior Manager, Customer Success – Observability & Security leads a worldwide team of technical Customer Success Specialists within the AWS Speci...