Overview

The Senior Manager, Professional Services (ProServe) Cloud Architects (PCAM) - NAMER leads all ProServe Cloud Architects (PCAs) and PCA Managers across North America. Reporting to the NAMER ProServe Leader, this role drives pre-sales technical excellence, people leadership, and regional business performance aligned to ProServe's 3-Year Plan (3YP). This leader serves as a strategic advisor to customers, partners, and internal AWS stakeholders — engaging C-level executives, collaborating with ProServe Account Executives, Delivery Teams, AGS Sales, and Solution Architect Leadership to accelerate customers' cloud journeys.

Responsibilities

• Lead the NAMER PCA organization, including direct management of PCA Managers and oversight of all PCAs
• Define and execute regional pre-sales strategy aligned to ProServe 3YP
• Partner with NAMER ProServe Area Leaders, AGS Sales, and Technical Sales leadership to ensure optimal coverage