We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)

**What you’ll be doing**

As Sr. Manager, Intake within Knowledge Management, you will oversee a team of Intake Consultants and Sr. Intake Delivery Analysts. You will provide strategic direction and day-to-day coaching to address enterprise-wide needs in Knowledge Central. You will drive a performance-focused, agile culture by managing team KPIs, optimizing workload allocation, ensuring project delivery, and collaborating with senior leaders to resolve escalations and enhance productivity. ...