Provide local leadership and direction to kit production and kitting operations staff, ensuring all workload is completed accurately and on time. Review workload metrics to manage staffing levels appropriately andadvisesenior management on future needs. Oversee daily operations to ensuretimelyissue resolution.

Serve as the main liaison between kit vendors, Materials Management, procurement, and couriers to ensure theappropriate deliveryof materials,accurateorder fulfillment, andtimelyreceipt of samples.

Review department processes, training, and SOPs to improve efficiency and service within kit assembly and kitting operations. Ensure all staff receiveappropriate trainingfor new hires, new systems, or process changes.

Lead process improvement initiatives to enhance service delivery and operational efficiency, focusing on kit assembly, packing, quality control checks, and overall accuracy inorderfulfillment. Manage supplier rel...