Sr. Manager - IPD Cashless Service Mgt (Health)

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Responsible for managing IPD Cashless claim operations, ensuring compliance with policies and service level agreements (SLAs). Oversee team performance and developing skills, optimize processes, and coordinate with hospitals and other related stakeholders to resolve complex issues while ensuring timely claim payments.

Your Day at Allianz Ayudhya

• Oversee and manage the end-to-end process of IPD cashless claims, ensuring compliance with policy terms and conditions, company policies and standards.
• Supervise and guide the team in handling claim approvals, ensuring accuracy, timeliness, and adherence to service level agreements (SLAs).
• Plan and allocate tasks, closely monitor team performance to achieve SLA and service quality targets, including real-time monitoring.