Title: Senior Manager, Account Management
Location: We are focused on identifying local candidates who are immediately available to work a hybrid office-based position (Tuesday, Wednesday, and Thursday) in the team’s Southwark, London location. This role is not eligible for relocation or remote work.
Travel: up to 25%

About the Role
Validity is seeking an experienced Senior Manager, Account Management (B2B SaaS company experience is required) with a track record of making an impact and exceeding revenue targets and team performance goals. In this role, you will ensure customer retention and fuel customer expansion by leading a high-performing Account Management team to success. You will be responsible for designing and implementing the systems, processes, and tools that drive predictable revenue retention and expansion.

As the Senior Manager, Account Management, you will own client retention, expansion, and long-term value realization. You will refine the ope...