Position Overview
Description
What you will do:
Discover and realise ongoing success criteria for Sprinklr clients with the following:
Manage and optimise configuration of onboarded Sprinklr clients, to ensure their continued success with the Sprinklr platform.Identify platform gaps, and optimisation opportunities; designing and configuring the appropriate solution, so that client expectations regarding platform use cases and functionality are fulfilled.Maintain platform relevancy according to changes business needs.Ensure that all client users are trained, educated, and up to date on platform use, best practices, and functionality.Provide oversight on any additional enablement of the software deployment to be in line with current architecture and future client needs or business requirements.Ensure that every client derives the most value possible from the Sprinklr platform.Assist the Sales and Success Team...