Position Overview
Our vision is to transform how the world uses information to enrich life for all.
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
Responsibilities:
Provide L2 support in incident, request, change and problem management related to database operations.Provide operational support covering 24/7 and participate in Major incidents.Ensure SLA for incidents and service requests are met with high quality of work.Ensure critical metrics, such as breach case target, MTTR and first level resolution target is met.Install and upgrade database systems, apply patches and implement changes when required.Diagnose and resolve database errors ensuring high availability of database systems.Manage databases access, backups and ensure compliance to d...