Position Overview
Description
Amazon is seeking a detail-oriented and customer-focused professional to join the Corporate Cards and Expense Reimbursements team within Finance Operations. This individual will serve as a key contributor handling employee expense queries, ensuring policy compliance, and delivering timely resolutions through established procedures and SIM-T workflows.
Key job responsibilities
Handle expense rejection queries, policy queries, payment enquiries, and expense submission-related queries via SIM-T within defined SLAs
Review expense reports and corporate card transactions for compliance with Amazon's Travel & Expense policy using established SOPs and procedures
Resolve candidate/termed employee queries related to expense reports following documented workflows
Apply Amazon's reimbursement guidelines, corporate card usage policies, and Business Code of Conduct in day-to-day operations
Troubleshoot issues using available documentation and escalate whe...