Position Overview
About the job Sr. Facilities/Hospitality Manager (Lahore | Onsite | PKR Salary) Opening : Senior Facilities Manager for Lahore! About the Company The Company is a global-standard real estate developer delivering, premium lifestyle communities in Pakistan, focusing on innovation, design, and customer experience Key Responsibilities: Primary Responsibilities: Operations & Facilities Management: Oversee MEP, HVAC, elevators, infrastructure; ensure uptime; preventive maintenance; CAFM systems, SOPs, SLAs. Resident Experience: Deliver 5-star hospitality living experience, manage concierge, complaint resolution, tenant satisfaction (NPS focus). Team Management: Lead concierge, housekeeping, security, MEP teams; implement SOPs, KPIs, training, and service standards. Financial & Asset Management: Manage OPEX/CAPEX budgets, optimize service charges, monitor revenue streams, support asset value. Compliance & Governance: Ensure HSE compliance, risk management, audits, ...