Position Overview
Job Title: Sr. Desktop Support Specialist with HIPAA/HITECH compliance Duration in months: 30 Location: Albany, NY 12232 Work Mode: Onsite/Hybrid Interview Process: Webcasting Must have: HIPAA/HITECH compliance Mandatory Documents: Passport Copy mandatory for Non USA Citizens Copy of Visa Stamping Page Three Professional References Copy of Driver License (USA Citizens) Requested Qualification: 78 Months - Technical experience in end-user desktop troubleshooting and support. 78 Months - Technical experience with office-wide PC, laptop, network and printer/peripheral troubleshooting and support activity. 72 Months - Experience with ticket management software and related procedures (e,g, ITSM Service Now) 72 Months - Experience supporting, troubleshooting, and operating video-teleconference equipment. 72 Months - Experience with the Microsoft Suite of products as well as Desktop O/S. 48 Months - Experience working as a support manager in an IT environment with responsibility for...