Senior Customer Service Representative

Location: Hemel Hempstead, UK (Hybrid / WFH options available)
Salary: £29,200 equivalent (£14.95 per hour)
Position Type: 12-Month Contract (Full-Time)
Hours: 37.5 hours per week (Flexible hours between 08:00 - 17:00)
Start Date: ASAP

About the Role

Join our collaborative, forward-thinking team as a Senior Customer Service Representative. In this pivotal role, you will contribute to our global mission to make the world healthier, cleaner, and safer.

You will act as a key point of contact for both internal and external customers, taking ownership of the entire service lifecycle-from initial inquiry and managing quotations right through to order fulfilment and tracking shipments. If you thrive in a fast-paced environment, love problem-solving, and pride yourself on exceptional attention to detail, this is the perfect opportunity to grow your career within a world-class organisation.

Day-to-Day Respons...