Position Overview
Job Description
ROLE AND RESPONSIBILITIES:
Lead P1/P2 to resolutionMaintain accurate technical documentation and inventory logs.Optimize performance across VMware clusters and Azure resources.Implement security hardening guidelines across all operating systems.Plan and execute major and minor change requestsRoot cause analysis and corrective action itemsAnaylsis of capacity and availability dataMentor junior engineering teams and lead technical code/architecture reviews.Manage infrastructure capacity planning and multi-million dollar cloud budgets.Driving key KPI improvement month on monthDrive Knowledge Management , Process management, Client sign offDrive Key initiatives, CSIP, Automations , Customer Value additionsDrive Ticket Reduction, Effort Reduction,Lead Client discussion on Key in...