Provides single point of accountability for all phases of international relocation activities on behalf of client as outlined in contractual agreement. Provide exemplary customer service to assignee and his/her family.
Deliver Cartus’ core products and services (consulting, cross cultural, language, moving services, etc.) to assign customers according to prescribed Cartus’ standards.
Demonstrate knowledge of Cartus’ products and services in all interactions with clients and customers.
Compile data and/or coordinate the compilation of data from internal Cartus departments to ensure the accuracy and timeliness of client reporting.
Maintain and enhance relationships with Cartus’ internal departments and external suppliers/partners in regard to meeting and exceeding clients’ needs.
Providing performance feedback, coaching, mentoring and training. Identify individual and team training needs and serve as...