Description

+ Lead business analysis efforts for Microsoft Dynamics 365 implementations, enhancements, and support initiatives

+ Partner with business stakeholders across Finance, Operations, Sales, and Customer Service to gather, analyze, and document requirements

+ Translate business needs into functional specifications, user stories, and process flows aligned with D365 capabilities

+ Configure and support D365 modules (e.g., Finance, Supply Chain, Sales, Customer Service) at a functional level

+ Facilitate workshops, requirements sessions, and solution design discussions

+ Analyze current-state processes and identify opportunities for optimization, automation, and standardization

+ Collaborate with developers, architects, and QA teams to ensure successful solution delivery

+ Support data migration, integration mapping, and validation between D365 and other systems

+ Lead User Acceptance Testing (UAT), ...