Sr. Associate Product Manager (Amex Digital Labs)

New York, NY, United States(Hybrid)

**Job Description**

Amex Digital Labs’ mission is to build the future of payments and membership, creating new value that evolves with our customers' needs and drives deeper engagement and loyalty. We leverage emerging technologies to deliver innovations that enhance how customers pay, travel, dine, and experience the brand.

As a Senior Associate Product Manager, you will work with colleagues in the U.S. and U.K. to support how we leverage AI and data to drive more personalized and engaging user experiences. You will contribute to ensuring that the recommendation engine aligns with business goals and delivers strong customer outcomes across multiple products. You’ll partner closely with cross-functional teams to monitor performance, support model refinement, and help drive data-informed enhancements.

This is a highly collaborative and cross-functional role,...