Sr. Associate Director, Service Management Specialist

Location:
Guangzhou, GD, CN, 510620

Brand: HSBC

Area of Interest: Technology

Closing Date: Hybrid Worker

Date: 4 Jun 2026

**Job description**

**Some careers have more impact than others.**

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of **Sr. Associate Director, Service Management Specialist** **.**

**Business:** **IWPB Technology**

**Job ID** **：** **43023**

**Principal responsibilities**

+ Coordinate with relevant stakeholders from the Value Streams and across GBGF partners to ensure quick and effective incident triage, investigation and mitigation.
+ Oversee the end-to-end IT incident management process, ensuring timely identification, escalation, and resol...