Job Description

Senior Analyst, Operational Technology is responsible for supporting all Information Technology Services (ITS)–governed Operational Technology systems, providing both technical and business process support to the Chartwell computing community. This role is driven by a strong customer service mindset and a commitment to enabling Chartwell residences to spend minimal time on systems and administrative processes, allowing them to focus on delivering exceptional care to residents and families.

Senior Analyst prioritizes work in alignment with Chartwell’s service standards of Safety, Respect, Efficiency, and WOW, and operates in accordance with Chartwell’s internal control standards, policies, and procedures to safeguard sensitive personal health and financial information.

Within the Operational Technology domain, the Senior Analyst supports the procurement, configuration, optimization, and ongoing support of Chartwell’s operationa...