Join Amazon's HR team and help make a difference for all Amazonians! We are currently looking for Senior Administrator BXT, Benefits Service Excellence to join our team. This candidate will be responsible for end-to-end process management and drive operational excellence. The ideal candidate should have a strong understanding of business and program requirements and play a key role in case management, risk mitigation, project coordination, and knowledge management. This role requires strong problem-solving abilities to troubleshoot unexpected issues and identify root causes. The candidate will also be responsible for driving process improvement initiatives to enhance efficiency and deliver better outcomes for the team. If you have relentless desire to drive process improvements, analyze systemic issues and implement solutions to challenging problems, we have the career you’re looking for!

Position Responsibilities
Case & Escalation Management
· Provide case management ...