About the Role

Validity is hiring an experienced, enterprise-level Senior Account Manager to lead key, large-scale client relationships. This role focuses on long‑term growth, strategic retention, and expansion within complex organizations. The Senior Account Manager will act as the strategic owner between clients and internal teams—including sales, product, and technology—to drive value and ensure client success. Success in this role requires deep client understanding, executive‑level communication, and the ability to drive opportunities for upsell, cross‑sell, and account expansion.

You will be responsible for driving revenue growth within existing customer accounts by nurturing trusted, strategic relationships. This includes gaining a comprehensive understanding of your customer’s needs and creating tailored account strategies that align with their goals, backed by compelling business cases for various personas.

You’ll leverage insights into customer ...