Benefits Administration Specialist

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach.

This role supports PPI Benefit Solutions, a part of NFP. PPI is a service-first organization delivering end-to-end benefits administration services and technology with a strong focus on client and partner needs.

Provide the best possible benefits administration experience for clients and brokers, ensuring high satisfaction and business retention. In coordination with sales executives, ensure a satisfactory onboarding experience for new clients. Manage and ensure appropriate delivery, documentation, and resolution of all renewals and plan changes. Identify opportunities and...