MAIN DUTIES AND RESPONSIBILITIES

Operations & Programs

• Oversee daily operations of the Sports Academy, ensuring facilities are clean, safe, and fully operational
• Develop, implement, and enforce academy policies, procedures, and service standards
• Plan and coordinate sports programs, classes, training sessions, tournaments, and events
• Monitor equipment condition and ensure timely maintenance and replacement

Team Leadership & HR

• Recruit, train, schedule, supervise, and evaluate instructors, coaches, and support staff
• Create staff schedules and manage attendance and payroll coordination
• Foster a positive, performance-driven, and collaborative team culture
• Keep the team updated on industry trends in sports, fitness, and wellness

Guest Experience & Service Quality

• Ensure excep...