Lead quality personal support services at Spectrum Health Care as a Home Support Program Manager in Toronto. Oversee service delivery and ensure compliance with industry standards alongside a dedicated team.
This management role requires a Registered Nurse (RN/RPN) to motivate and direct staff while overseeing hiring and training processes. You will work closely with the Branch Manager on service delivery, quality control, and performance management initiatives to improve client care.
Key Responsibilities:
• Directly manage staff to ensure high-quality care
• Oversee hiring, training, and orientation of supervisors
• Facilitate both internal and external meetings
• Analyze KPIs and initiate continuous improvement
• Report serious quality issues to the Branch Manager
Requirements:
• Current CNO certificate as Registered Nurse, RN or RPN
• Experience in community health care management
• Capability to work in a unionized environment
• Strong relationsh...