Job Title - Specimen Processing

Job Location - Lewisville, TX

Job Duration - 3+ Months

Shift/Time Zone:    Mon-Fri 9:30am - 6pm CST



Job Summary:

• Handle all internal and external customer contact regarding Referral Testing. Receive, resolve and follow up with complex customer issues.


• Act as a liaison between internal and external customers and Referral vendors.

Duties and Responsibilities

• Retrieve, sort and process specimens for shipment to referral laboratories.

• Ensure sample quality and accuracy. Identify problems with specimen types, missing information, incorrect temperature, quantity not sufficient, etc.

• Prepare specimens and packages for shipment ensuring they are prepared according to IATA regulations.

• Handle all customer inquiries regarding reporting of results, service failures, and other quality issues...